AI Readiness Check — For Businesses · The Digital Agency Limited

Before you begin

A few quick details

So we can personalise your result and send it to the right place. Takes 30 seconds.

Your name *

Business name *

Your email address *

Your results and 3 next steps will be sent here immediately after you submit.

What type of business? *

How many staff? *

Area 1 of 6 · 25% weight

Your records & data

If your business information lives only in someone's memory, in scattered WhatsApp chats, or in three different notebooks, no AI tool can help you yet — this needs fixing first.

Q1

Where does most of your business information live right now — customers, sales, stock?

Mostly in my head or on paper

Mixed — WhatsApp, notebooks, some Excel

Mostly in Excel or Google Sheets, fairly organised

In one proper system — accounting software, CRM, or POS

Q2

Could you tell me your total sales for last month, right now, in under 5 minutes?

No — I'd have to dig through receipts or ask someone

Roughly, from memory — not exact

Yes, with a short search in my records

Yes, immediately — I have it on hand

Area 2 of 6 · 15% weight

Your tools & tech

AI tools need a reasonably steady phone or computer and internet connection. This checks whether the basics are actually in place.

Q3

What do you and your staff mainly use for work — phone, computer, or both?

Personal phones only, shared between work and personal use

One shared computer or laptop for the business

Each key staff member has their own device

Everyone has a reliable device suited to their role

Q4

How reliable is your internet connection for daily work?

Often down or too slow to use properly

Works sometimes, frustrating other times

Mostly reliable with occasional issues

Reliable enough that I rarely think about it

Area 3 of 6 · 20% weight

Your team

The biggest reason AI fails in small businesses isn't the tool — it's whether the team actually uses it after the excitement of Day 1 wears off.

Q5

When you've introduced a new tool or way of doing things before, what usually happens?

People go back to the old way within weeks

A few people use it, most don't bother

Most people use it after some pushing

It sticks — the team adapts well to change

Q6

Has anyone on your team already tried using ChatGPT or a similar AI tool for work?

No one, as far as I know

Maybe, but I'm not sure

Yes, one or two people informally

Yes, and it's already part of how some tasks get done

Area 4 of 6 · 20% weight

Your processes

AI can only support a task that has some consistency to it. If every order, every customer reply, or every decision is handled differently depending on who's doing it, there's nothing yet to support.

Q7

If you took 2 weeks off completely, would the business run the same way without you?

No — too much depends on me personally

It would struggle but survive

Mostly fine, with a few hiccups

Yes — things are clear enough to continue smoothly

Q8

Which task in your business takes up the most repetitive time each week?

I haven't really thought about it

I have a sense, but haven't looked into it closely

I know exactly which task, but haven't tried to fix it

I know which task it is and have already tried to improve it

Area 5 of 6 · 10% weight

Your commitment

AI adoption needs a small amount of time and money set aside on purpose. Good intentions without either of those rarely turn into real change.

Q9

How much time are you realistically able to commit to learning and trying new AI tools each week?

None — there just isn't time right now

Maybe 30 minutes if I remember

1–2 hours a week

I've already set aside regular time for this

Q10

Is there any budget — even a small one — set aside for tools or training this year?

No budget at all for this

Maybe, if something seems worth it

A small amount, informally

Yes, it's planned for

Area 6 of 6 · 10% weight

Data safety

Often skipped — and important. AI tools handle real customer information. A few basic habits now prevent serious problems later.

Q11

Do you and your staff know what customer information should never be typed into a free AI tool like ChatGPT?

No, we've never discussed this

Not really sure ourselves

We have a rough idea but nothing formal

Yes, we're clear and careful about this

Q12

If your phone or laptop with business information was lost tomorrow, how big a problem would that be?

Very serious — most things only exist there

Serious — would lose some important things

Manageable — most things are backed up somewhere

Not a big deal — everything important is backed up